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bookings and payments

Get Paid Before You Turn Up.

“Half my week is 'are you free Tuesday?' and 'did you get my payment?'”

Customers pick a time and pay online, so there is nothing to chase and a no-show has already paid. The booking lands in your calendar, the invoice does itself, and the customer gets a confirmation with everything they need. You just turn up.

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the real cost

What Booking by Hand Is Costing You.

Count the messages it takes to book one customer: the dates, the reminders, the 'did my payment go through?'. Add the invoices you send by hand and the ones you're still waiting on.

Then add the slots lost to people who never showed. Every one of those is time you could have sold twice.

Without it

  • ✕Five messages to agree one time
  • ✕Invoices typed up and sent by hand
  • ✕Chasing people who said they'd pay
  • ✕No-shows leave a gap you can't fill

With it

  • ✓Customers pick a time themselves, any hour
  • ✓Paid before the appointment, straight to your account
  • ✓Invoice, calendar entry and confirmation automatic
  • ✓A no-show has already paid
how it works

Three Steps, Then It Runs.

Ready in about two weeks, tested end to end before anything goes live.

01

Your booking page

Your services, times and rules: how much notice you need, how many places, what happens if someone cancels.

02

Paid upfront

Card payments through your own Stripe account, so the money goes straight to you, never through us.

03

The paperwork does itself

A paid invoice in your accounts, an entry in your calendar and a confirmation email with the time, place and anything they need to bring.

running on our own businesses

Our coaching business takes its bookings exactly this way: paid online, invoice and calendar entry created automatically, nobody typing anything.

two ways to work with us

We Run It, or We Teach You.

Same system, same result. Pick the one that suits how you like to work. Both are a fixed price, agreed before we start.

We run it for you

Hands off. We build it, then keep it running.

  • ✓Built in your own accounts
  • ✓We check it every week and fix anything that breaks
  • ✓A short monthly report on what ran
  • ✓Stop any time with 30 days' notice

Learn it yourself

Hands on. You own it and run it from day one.

  • ✓Half a day with Brian, on a call or in person
  • ✓We set it up in your own accounts while you watch, then you do it
  • ✓A written playbook for your business
  • ✓A follow-up call two weeks later
what we need from you

A Few Invites. No Passwords.

You invite us into your own accounts with the smallest access the job needs, and you can remove it in one click.

A team invite to your Stripe account
A user invite to your accounting software, if you use one
One calendar shared with us
Your services, times and booking rules
Other systems:All systems →Lead follow-up →Social media →Morning summary →Inbox clean-up →
questions

Bookings and payments FAQs.

Who holds the money?

You do. Payments go into your own Stripe account and on to your bank. We never touch your funds.

What if someone needs to cancel?

You set the rules: how much notice, whether they get a refund or a credit. The system sticks to them so you don't have to have the awkward conversation.

Do I need Stripe?

Yes for card payments. It takes a few minutes to set up and we walk you through it. Your accounting software is optional.

How much does it cost?

Every system is a fixed price, agreed on a free 20-minute call before any work starts. It depends on how many tools, forms and channels are involved, so we quote properly rather than guess. Systems we run for you have a small monthly fee for hosting, checks and fixes.

Can I learn to run it myself instead?

Yes. In a half-day session we set it up in your own accounts while you watch, then you run it with us watching. You keep a written playbook and get a follow-up call two weeks later.

Ready to Hand This Job Over?

Start with a free 5-minute video review. Brian records a walkthrough of where your time and your enquiries are leaking, with a written action list, within 48 hours.

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Prefer to talk first? Book a free 20-minute call →

Free 5-minute video review of your website, recorded by Brian.

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