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inbox clean-up

Find Every Customer Email in Seconds.

“15,000 unread. Somewhere in there is a customer.”

We sort the backlog, set up labels and filters so new mail files itself, and make sure customer enquiries land where someone will answer them. The noise is archived, never lost.

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the real cost

What a Buried Inbox Is Costing You.

Somewhere in a buried inbox is a customer who asked a question and never heard back, a supplier waiting on a reply, or a payment nobody chased.

Every search, scroll and skim to find them costs you time and focus, every single day.

Without it

  • ✕Thousands of unread emails
  • ✕Customer emails buried under newsletters
  • ✕Searching for the same invoice three times
  • ✕That nagging feeling you've missed something

With it

  • ✓Customers, suppliers and invoices on their own labels
  • ✓Newsletters and notifications filed automatically
  • ✓Enquiries sent to whoever answers them
  • ✓An inbox you can actually clear
how it works

Three Steps, Then It Runs.

Ready in a day or two, tested end to end before anything goes live.

01

Sort the backlog

Customers, suppliers, invoices, newsletters and notifications, each under its own label.

02

New mail files itself

Filters so tomorrow's email sorts itself the same way, without you.

03

Enquiries routed

Customer enquiries go to whoever answers them. Newsletters and notifications are archived, not deleted.

running on our own businesses

We took one of our own inboxes from 15,600 emails to about 1,000, with 10 filters that keep it there.

two ways to work with us

We Run It, or We Teach You.

Same system, same result. Pick the one that suits how you like to work. Both are a fixed price, agreed before we start.

We run it for you

Hands off. We build it, then keep it running.

  • ✓Built in your own accounts
  • ✓We check it every week and fix anything that breaks
  • ✓A short monthly report on what ran
  • ✓Stop any time with 30 days' notice

Learn it yourself

Hands on. You own it and run it from day one.

  • ✓Half a day with Brian, on a call or in person
  • ✓We set it up in your own accounts while you watch, then you do it
  • ✓A written playbook for your business
  • ✓A follow-up call two weeks later
what we need from you

A Few Invites. No Passwords.

You invite us into your own accounts with the smallest access the job needs, and you can remove it in one click.

Temporary mail delegation in Gmail or Google Workspace, removed when we finish
Which senders and customers matter most
Other systems:All systems →Lead follow-up →Bookings and payments →Social media →Morning summary →
questions

Inbox clean-up FAQs.

Will you delete my emails?

We archive rather than delete, so everything can still be found with a search. We only delete if you ask us to.

Can you read my email?

Only during the clean-up, through delegated access you grant and remove. We keep no copies.

I use Outlook. Can you help?

This setup is built for Gmail and Google Workspace. Outlook has similar rules, so ask and we will tell you what is possible.

How much does it cost?

Every system is a fixed price, agreed on a free 20-minute call before any work starts. It depends on how many tools, forms and channels are involved, so we quote properly rather than guess. Systems we run for you have a small monthly fee for hosting, checks and fixes.

Ready to Hand This Job Over?

Start with a free 5-minute video review. Brian records a walkthrough of where your time and your enquiries are leaking, with a written action list, within 48 hours.

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Prefer to talk first? Book a free 20-minute call →

Free 5-minute video review of your website, recorded by Brian.

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