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lead follow-up

Stop Losing Jobs to Whoever Answers First.

“They rang while I was on a job. By the time I called back, they'd booked someone else.”

When someone needs a job doing, they rarely wait. If you can't pick up, they ring the next name on the list. This system makes sure every caller and every enquiry gets an answer straight away, even when you're up a ladder, with a customer or asleep.

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see it working

30 Seconds, Start to Finish.

the real cost

What Missed Calls Are Costing You.

Think about last week. How many calls went to voicemail while you were driving, on a job or with a customer? How many website enquiries waited until the evening for a reply?

Now multiply that by what one job is worth to you. That number, every week, is what this system is built to win back.

Without it

  • ✕Calls go to voicemail and callers try someone else
  • ✕Website enquiries answered hours later, or not at all
  • ✕Follow-ups depend on you remembering
  • ✕You answer the phone mid-job and do both badly

With it

  • ✓Every call answered and the details sent to your phone
  • ✓Every enquiry gets a personal reply within minutes
  • ✓Quiet leads get a polite follow-up on their own
  • ✓You call back the right people, when it suits you
how it works

Three Steps, Then It Runs.

Ready in about a week, tested end to end before anything goes live.

01

Calls answered

Missed and after-hours calls forward to your AI receptionist. It takes the caller's name, number and what they need, and sends it straight to your phone.

02

Every enquiry answered

Each form on your website gets its own reply that quotes back what the person asked for, so it reads like you wrote it.

03

Quiet leads chased

Enquiries that go quiet get a short, friendly nudge. Drafted replies can wait in your inbox each morning for you to check and send.

running on our own businesses

Our own phone line, 020 8154 4925, is answered this way, and every form on our five websites gets its own reply within minutes.

two ways to work with us

We Run It, or We Teach You.

Same system, same result. Pick the one that suits how you like to work. Both are a fixed price, agreed before we start.

We run it for you

Hands off. We build it, then keep it running.

  • ✓Built in your own accounts
  • ✓We check it every week and fix anything that breaks
  • ✓A short monthly report on what ran
  • ✓Stop any time with 30 days' notice

Learn it yourself

Hands on. You own it and run it from day one.

  • ✓Half a day with Brian, on a call or in person
  • ✓We set it up in your own accounts while you watch, then you do it
  • ✓A written playbook for your business
  • ✓A follow-up call two weeks later
what we need from you

A Few Invites. No Passwords.

You invite us into your own accounts with the smallest access the job needs, and you can remove it in one click.

Call forwarding switched on from your own phone settings
A list of your website forms and what each one is for
How you would answer each type of enquiry
Your opening hours
Other systems:All systems →Bookings and payments →Social media →Morning summary →Inbox clean-up →
questions

Lead follow-up FAQs.

Will callers know they're talking to AI?

Yes. We set it to introduce itself as an assistant taking details for you. It never pretends to be you, and callers who want you get a callback.

Will the email replies sound robotic?

No. We write them with you, in your words, and each one quotes back what the person actually asked.

Can it take bookings?

It takes the details and can share your booking link. If you want customers to book and pay online, add Bookings and Payments.

How much does it cost?

Every system is a fixed price, agreed on a free 20-minute call before any work starts. It depends on how many tools, forms and channels are involved, so we quote properly rather than guess. Systems we run for you have a small monthly fee for hosting, checks and fixes.

Can I learn to run it myself instead?

Yes. In a half-day session we set it up in your own accounts while you watch, then you run it with us watching. You keep a written playbook and get a follow-up call two weeks later.

Ready to Hand This Job Over?

Start with a free 5-minute video review. Brian records a walkthrough of where your time and your enquiries are leaking, with a written action list, within 48 hours.

Get My Free Video Review →

Prefer to talk first? Book a free 20-minute call →

Free 5-minute video review of your website, recorded by Brian.

Get My Free Video Review →